Our Product Care Management service
covers the complete aftersales lifecycle, from technical support and diagnostics to repair, recycling and disposal.
Superior returns management for consumer electronics
We specialize in refurbishing a wide range of consumer electronics.
A full service solution
Here’s what we can do for you
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Logistics Management -
Screening & Diagnostics -
Electronics Repair
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Refurbishment -
Stock Management -
Bespoke Platform
What makes us better than others
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Dedicated Industry Solutions
Having huge expertise in the field of after-sales service, customer care and repair we have developed solutions dedicated to our client’s specific industries such as
- solutions for Manufacturers
- solutions for Network Carriers
- solutions for Distributors
- solutions for Retailers
- solutions for Insurance Companies
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Certified Engineers
As our core business, we operate accredited repair centres where all our engineers are fully trained and able to evaluate, repair and quality control every single device.
- accredited service centres
- certification process
- depot repair services
- repair management services
- refurbishment services
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A dedicated solution to enable our clients to deal with customer service requests up-front. This solution includes a device troubleshooting in-store or online, customer web self-service solution, call centre tools, internal help desk application as well as repair avoidance and triage tools.
- device troubleshooting and repair avoidance
- repair booking and repair tracking tools
- in house call center