Terms of use

1. Who operates this website

This website is operated by Electronic Partners LLC, a company incorporated in Wyoming, United States, trading as Electronic Partners (also referred to as E.P, “we”, “us” or “our”).

This is our registered company address. It is not a repair centre or a device return address. For website or legal enquiries, use our Legal contact page.

2. Using the global website

These terms apply to your use of electronic.partners. Please read them before using the website. If you do not agree to them, please stop using it.

You can browse without opening an account. Our corporate enquiry forms let you contact us about business repairs, business partnerships, press or legal matters. Sending an enquiry is not a repair booking, an order or acceptance into a partner network.

Repair estimates, shipping, service charges, repair warranties, cancellations and customer portal or payment services are governed by the terms provided for the service you actually choose. Those service arrangements are outside the scope of these website terms.

3. Information and service availability

Our pages describe our approach, capabilities and opportunities in general terms. A description, example, review or screenshot does not promise that a particular service, payment method, repair route or partnership is available in every country.

Country selection helps you find the routes currently listed. A country appearing in a selector does not mean that a local repair service is operating there. Before sending a device or relying on a service, check the relevant country website and the instructions issued for your booking.

We aim to keep information accurate and useful, but details can change. Please ask us to confirm anything material to a business decision. Website information alone is not a binding quotation, technical diagnosis or offer to enter a commercial agreement.

4. Corporate enquiries and partnerships

Please provide accurate contact details and only information you are entitled to share. Avoid passwords, payment-card details, identity documents, private customer records and confidential technical material in an initial enquiry.

We use your message to consider and respond to your enquiry, as explained in our Privacy Policy. Sending a message does not give us ownership of it or a general licence to publish it.

Business repair services, independent repair-centre arrangements and country-operator opportunities are discussed separately. An enquiry or acknowledgement does not appoint you as a partner, grant brand rights or guarantee work, territory, income or approval. Any appointment or commercial commitment requires a separate agreement with the relevant parties.

5. Responsible use

Please use the website lawfully and respect other people’s rights. You must not:

• Send malware, spam, fraudulent enquiries or material you have no right to disclose.
• Try to gain unauthorised access to accounts, systems or information.
• Disrupt the website, overload its services or bypass security and anti-abuse controls.
• Impersonate another person or falsely suggest that you represent or are approved by Electronic Partners.
• Use the website or its content in a misleading or unlawful way.

We may restrict access where reasonably necessary to protect the website, investigate abuse or comply with law.

6. Our content and brand

Website text, graphics, photographs, designs, logos and other material belong to Electronic Partners or their respective owners, unless stated otherwise. You may view our pages and save or print reasonable extracts for your own information or internal business evaluation, keeping any ownership notices intact.

Wider republication, commercial reuse or use of our name or logo to imply affiliation requires permission, except where applicable law permits the use. Third-party names and marks remain the property of their owners. You may link to our public pages fairly, without implying an endorsement or partnership that does not exist.

7. Country websites and other links

Links may take you to a country service, customer portal, payment portal or another organisation’s website. Check the operator, terms and privacy notice at your destination before using it or submitting information.

Each service’s availability, contracting arrangements and responsibilities are determined by its own terms. Linking to an external website does not mean that we control its content or accept responsibility for services supplied by another organisation. Nothing here removes responsibility that the law places on us.

8. Privacy

Our Privacy Policy explains how we handle information from visitors and corporate enquiries, including technical data and cookies. It is a notice about data use; visiting this website does not by itself give consent to optional tracking or marketing.

9. Availability and responsibility

We may update, maintain or suspend parts of the website. We cannot guarantee uninterrupted access or that every page will always be complete, current or free from technical errors. Please use appropriate security precautions when accessing websites and opening links.

To the extent permitted by applicable law, we do not give a warranty that the general information on this free website will meet a particular purpose. Our responsibility for any loss depends on the circumstances and the law that applies.

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or limited. Your mandatory legal rights remain unaffected.

10. Applicable law and your rights

These website terms are governed by the laws of the State of Wyoming, United States of America, subject to any mandatory protections that apply to you. This choice of law does not deprive a consumer of protections that cannot be excluded under the law of their place of residence.

Subject to mandatory rights about where a claim may be brought, disputes relating to these website terms may be brought before the courts of Wyoming. Nothing here requires you to give up a right to use your local courts where applicable law provides that right.

11. Changes and contact

We may revise these terms to reflect changes to the website or legal requirements. The date at the top identifies this version. Changes apply to use of the website after they are published; they do not rewrite a separate agreement you have already made.

For questions or concerns about this website, use the Legal contact page, or write to our registered address in section 1. For a repair, please use the relevant country service instead.